Privacy Policy
Effective Date: June 1, 2026
White Oak Holdings, Inc. d/b/a White Oak Bridge Capital ("White Oak," "we," "us," or "our") operates the website located at whiteoakbridge.com (the "Site"). This Privacy Policy describes how we collect, use, and share information when you visit the Site or submit information through our online forms.
1. Information We Collect
We may collect the following categories of information:
- Form submissions. When you submit a loan scenario, request our rate sheet, or complete a broker onboarding form through our third-party form provider (Tally), you provide information such as your name, email address, phone number, company name, license number, and loan details.
- Communications. When you contact us by email or phone, we retain records of those communications.
- Usage data. We may automatically collect standard log data including your IP address, browser type, pages visited, and referring URLs. This information is used for security and to understand how visitors use the Site.
2. How We Use Your Information
We use the information we collect to:
- Review and respond to loan scenarios you submit;
- Provide pricing information and term sheets to qualified mortgage professionals;
- Onboard licensed broker partners;
- Communicate with you about our products and services;
- Comply with applicable laws and regulations; and
- Operate, maintain, and improve the Site.
3. Third-Party Form Provider
We use Tally (tally.so) to collect form submissions. Information you submit through Tally forms is transmitted to and stored by Tally subject to Tally's own privacy policy and terms of service. We encourage you to review Tally's privacy policy at tally.so/help/privacy-policy.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:
- Service providers. We may share information with third-party vendors who assist us in operating the Site or conducting our business, subject to confidentiality obligations.
- Legal compliance. We may disclose information if required by law, subpoena, court order, or regulatory request, or to protect the rights, property, or safety of White Oak, our clients, or the public.
- Business transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, information may be transferred as part of that transaction.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we dispose of it securely.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we hold. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. California Privacy Rights (CCPA)
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include:
- The right to know what personal information we collect, use, disclose, or sell;
- The right to request deletion of your personal information;
- The right to correct inaccurate personal information;
- The right to opt out of the sale or sharing of personal information (we do not sell or share personal information for cross-context behavioral advertising); and
- The right not to be discriminated against for exercising your privacy rights.
To exercise your California privacy rights, please contact us at info@whiteoakbridge.com. We will respond to verifiable requests within the timeframes required by applicable law.
8. Links to Third-Party Sites
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and this policy does not apply to them. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
White Oak Holdings, Inc.d/b/a White Oak Bridge Capital
251 South Lake Avenue, Suite 800
Pasadena, CA 91101
info@whiteoakbridge.com
626-988-0559